Wholesale Toys from China — Buyer's FAQ
Are you a trading company or manufacturer?
We are a Shantou-based wholesale trading company with 20+ years of experience and a network of 500+ partner factories in Chenghai, Shantou — China's toy manufacturing hub.
Where is your company address?
Our sales department is located at Room 802, Building 3, Wanshang Building, Huanghe Road, Shantou, Guangdong, China. You are welcome to visit our office and partner factories anytime.
How about the price? Can you make it cheaper?
The price is based on your order quantity. The larger the order, the better the price. We promise to offer you the most competitive factory-direct price plus reliable service — no middleman markup.
How long is your delivery time?
Standard products: 15–25 days after deposit received.
OEM / custom orders: 25–45 days depending on complexity. We send daily production updates via WhatsApp, email, or video calls.
What is your minimum order quantity (MOQ)?
MOQ is 1 carton per item. Each product has its own carton quantity — typically ranging from 12 to 144 pcs per carton depending on the item. Mix-and-match across categories is allowed to help small buyers reach the wholesale tier. Contact us for the exact carton quantity of any product you're interested in.
Do your products have safety certifications?
Yes. Our products are certified to CE (Europe), ASTM F963 (USA), EN71 (UK/EU), and CPSIA (USA) standards. Third-party lab test reports from SGS, Intertek, or TÜV are available upon request — ensuring smooth customs clearance for your imports.
Do you support OEM / custom branding?
Yes. We support OEM customization including logo printing, custom packaging, color matching, and product design. Minimum OEM order starts from 500 pcs. Barcode (UPC/EAN/JAN) labeling is included at no extra cost.
What payment methods do you accept?
We accept T/T (bank transfer) with 30% deposit + 70% before shipment, L/C at sight for bulk orders over $30,000, and PayPal for sample orders. Alibaba Trade Assurance is also available for first-time buyers.
Which countries do you ship to?
We ship to 50+ countries worldwide including the USA, UK, Germany, France, Spain, Italy, Portugal, Australia, Canada, and the Middle East. We work with DHL, FedEx, UPS, and trusted freight forwarders for both air and sea shipping — including DDP door-to-door service.
Can I get a sample before placing a bulk order?
Yes. Samples are available. Sample cost is charged at retail price and will be refunded on your first bulk order. Sample delivery takes 3–7 days via DHL/FedEx.
What product categories do you carry?
We offer 3,000+ SKUs across RC toys, stuffed animals, building blocks, educational STEM toys, baby toys, pretend play toys, outdoor toys, dinosaur toys, dolls, and board games. New arrivals are added every week.
How do I start a wholesale inquiry?
Simply fill out the inquiry form on our contact page, or reach us via WhatsApp / Email. Our team responds within 24 hours on business days. For urgent orders, WhatsApp is the fastest channel.
Have more questions about sourcing wholesale toys from China?